Overview of the organization of Wal-Mart Essay

Today, angiotensin-converting enzyme of the near(prenominal) common places known to everyvirtuoso (Except Paris Hilton) is Wal-Mart. detain year, Wal-Mart had revenues of $191 billion and has 1,283,000 employees, as of 2002. Wal-Mart is the largest retail lay in in the United States, and is larger than whatever otherwise retail chain in the orbit. Currently Wal-Mart operates over 4,150 retail facilities glob wholey. accord to the Fortune 500 index of the wealthiest and ab show up powerful corporations in the world, Wal-Mart holds the number one spot, ranked by its total sales. The confederacy is ranked as the second most admired company in the world by Fortune (www.fortune.com). With all these numbers, you would stand for they had a long drawn out plan with goals as long as their success, further when surface-to-air missile Walton created Wal-Mart in 1962, he decl bed that three policy goals would situate his business respect for the individual, service to customers, an d pains for excellence (www.walmart.com). Three very short, but successful goals, which have been working since.As I researched goals and planning, Wal-Marts goals are non the standard goals that I found. In the school text there is in spurtation concerning characteristics of goals.Characteristics of Well-Designed Goals1) Written in terms of outcomes rather than actions.2) Measurable and quantifiable.3) earn as to a quantify frame.4) gainsay yet attainable.5) Written down.6) Communicated to all required organizational members.Management (Page 166 Para. 1)As we airt to Wal-Marts goals, we can see that they would non be defined as substantially designed. non many of the six characteristics would fit surface-to-air missile Waltons goals.1) Respect for the individual This could not be considered for outcomes rather than actions nor is it measurable and quantifiable. It contains no time frame and I simply consider respect as a challenge. However the goals were written and hav e been communicated to all employees. When it comes to the respect from Wal-Mart stores many individuals notice Sam Walton has lost his sight. I researched what others had to say swell-nigh the goals. Everyone says the store really got bad by and by Sam died, one individual explains. http//members.aol.com/walmopboy/ shout out/strl.htm (Look Before You Leap)The site contains articles customers and employees have post about the treatment they have genuine at various Wal-Mart stores.2) Service to customers erst over again this fits only the last 2 characteristics explained. It is written and has been communicated.3) Striving for excellence This, compared to the other two fits the characteristics best. It could be considered for outcomes rather than action, and could be considered challenging. It is not measurable and quantifiable, nor clear as to a time frame. However, it is once again written down and communicated to the employees.When I researched how well these goals were c ommunicated to the employees, I found that they are printed on the hiring paperwork. Once the paperwork is complete the employees do not see or receive the goals. on that pointfore, I do not feel the goals are communicated effectively among the employees and organization. In order for the goals to be strived, I feel the employees must be aware of Sam Waltons sight.I believe the first step to achieve these goals effectively would be to instill them inside the employees. They should be explained clearly and constantly. They should also be printed, in clear sight. This would help to motivate employees and show customers their attitudes. I also feel that the goals should have a clear time frame and measurable. For example In one year, cut complaints to less than 20 per store. There should be some way to look into the goals are being reached. By range time frames and a measurable form the store can see how well or terrible they are doing.Resources1) Wal-Mart Homepagehttp//www.walmart .com/Accessed 18 July 20042) Fortunehttp//www.fortune.com/fortune/Accessed 18 July 20043) Wal-Mart aversion Stories Archiveshttp//members.aol.com/walmopboy/abuse/strl.htmAccessed 19 July 20044) Robbins, coulter (2005) Management Eighth Edition hurrying Saddle River, NJ Pearson Custom publication